Two Guys From Italy Restaurant And Sports Lounge

Reviews about Two Guys From Italy Restaurant And Sports Lounge

• 5 / 5

  By Sherry Ruszala
  Stephanie was a great server. And the Hostess Abby was so nice. We will definitely go again!!!
  January 07, 2017
• 1 / 5

  By katie perkins
  poor poor poor customer service.
  I arrived at 6:30 and ordered a fairly large to go order. I was told by the waitress that it would take 20 minutes. I proceeded to sit down and wait and wait. about 7:15 she told me it would be a couple more minutes. when 7:30 came I approached who I thought was the owner and I asked him if he was. he gave me a very short no. I then asked him if he worked here and said yes. I then asked if he could check on my order. he asked what my order was and I tried to remember everything I ordered. he then asked for my name. the whole time he was very short and acting rudely. I told him I was leaving, it has been an hour waiting on my food.
  I left and called to speak with the owner. in the background I hear, is that the lady that walked out. when he got on the phone, I said yes it was the lady that walked out and here is why. his response was, we'll what they did not tell you was they had a big order already a
  head of you and would take 45 minutes not 20. I informed him that if that was the case when ordering my food, I would not have placed the order. I then told the owner that I would leave a negative review on Google. his response, he didn't care and that he has 3 negative reviews already.
  people do look at reviews. and it does not always impact the customer, reviews are read and people do look at them.
  never again will I go to this establishment.
  September 14, 2016